FAQs

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Craftsy Courses

What is a Craftsy online course?
When and where do the courses take place?
YouTube is free. Why should I pay for a Craftsy course?
How can I suggest a course or an instructor?
How can I teach a course?
Will my instructor answer my questions?
For how long can I access my course?

Signing up for Craftsy Courses

How do I see the courses you offer?
How do I sign up for a course?
Once I’m signed up, how do I get back to my course?
What is the Craftsy Guarantee?
Do I need to use Facebook to use Craftsy?

Craftsy Projects

What are Craftsy projects?
What are “If you were me” projects?
What are Craftsy challenges?

Technical Stuff

Are there any system requirements to use Craftsy?
Can I access Craftsy from any computer?
Can I access Craftsy from my mobile device?

Craftsy Courses

What is a Craftsy online course?

Craftsy offers online courses about all of your favorite crafty topics – taught by amazing instructors. Craftsy courses are online, so they are available to you anytime you want for as long as you want – they have no scheduled class times, so you can enjoy them entirely on your own schedule. Each course is taught by an acclaimed instructor and consists of several hours of HD-quality video content… but Craftsy courses are much more than just video! While taking a Craftsy course, you can:

  • Ask your instructor questions, upload photos, and get personalized responses
  • Participate in discussions with your classmates
  • Access supporting course materials – including patterns and helpful tips & tricks
  • Bookmark your favorite moments in the video so that you can easily re-watch them and take notes that you can refer back to anytime

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When and where do the courses take place?

Craftsy courses are entirely online, accessible from any computer or mobile device connected to the Internet. They are available to you anytime you want, for as long as you want. Craftsy courses have no scheduled class times, so you can enjoy them entirely on your own schedule. Your access never expires.

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YouTube is free. Why should I pay for a Craftsy course?

We love YouTube and have spent more hours than we would like to admit watching cats fall off television sets. However, if you want to find high quality content and actually learn something, doing so on YouTube often requires hours of digging through videos to find the useful nugget you need.

In contrast, Craftsy was designed specifically to provide the best learning experience possible online. Each Craftsy course is taught by well-known, expert instructor and consists of several well-structured hours of HD-quality video content… but Craftsy courses are much more than just video! While taking a Craftsy course, you can:

  • Ask your instructor questions, upload photos, and get personalized responses
  • Participate in discussions with your classmates
  • Access supporting course materials – including patterns and helpful tips & tricks
  • Bookmark your favorite moments in the video so that you can easily re-watch them and take notes that you can refer back to anytime

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How can I suggest a course or an instructor?

If you know a great instructor or have a great Craftsy course idea, we would love to hear from you – send us an email: courses@craftsy.com.

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How can I teach a course?

We are always looking for fantastic instructors. If you are interested in teaching a course, please send us an email: courses@craftsy.comwith a description of the course you would like to teach as well as your bio and a link to your website.

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Will my instructor answer my questions?

Yes! This is one of the great things about taking a Craftsy course. If you have a question about something which was covered in the course or just need help with your latest project, Craftsy makes it easy for you to ask your instructor. You will typically receive a response back within just one or two days.

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For how long can I access my course?

Forever. Is that long enough? Your access to your Craftsy courses never expires. You can come back to them anytime and watch them as many times as you would like.

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Signing Up for Craftsy Courses

How do I see the courses you offer?

You can see the current Craftsy courses by visiting the Course Catalog

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How do I sign up for a course?

We made signing up for a Craftsy course as easy as possible. Start by visiting the Course Catalog
and click on the course which interests you. You will be taken to a page which has a short video preview of the course, as well as details on the instructor’s background and experience.

To sign up for the course, simply click the “Sign Up” button. You will be prompted to enter your email address and create a password. After that, all you have to do is pay for the course by credit card or PayPal on our secure payment page. That’s it. If you have any questions along the way, feel free to reach out to us by email at help@craftsy.com

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Once I’m signed up, how do I get back to my course?

All you need to do is Login (hint: click on the word “login”). Once you login, you will be taken to your Craftsy homepage, where you can click on the image for any of your Craftsy courses to pick back up where you left off.

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What is the Craftsy Guarantee?

We are confident you will enjoy your Craftsy courses. If for any reason they do not meet your expectations, we will refund 100% of your fees. See more information on the Service Guarantee

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Do I need to use Facebook to use Craftsy?

Nope. If you want to use your Facebook photo to represent you on Craftsy, or if you want to share anything on Craftsy with your Facebook friends, you can do so… but you don’t have to. Craftsy is great regardless of if you are a Facebook user or not.

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Craftsy Projects

What are Craftsy projects?

Craftsy projects are the amazing and unique things we love to make. They are quilts, knits, bracelets, skirts, cakes, necklaces, sweaters, and all of the other things that we pour our hearts and souls into as crafters.

  • Looking for inspiration? Browse through projects shared by other Craftsy folks
  • Proud of something you just finished? Share your project with the community
  • Stuck on something? Ask the Craftsy community for ideas or advice

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What are “If you were me” projects?

Are you stuck on a project? Feeling uninspired, unsure, or simply confused? Post an “If you were me” project on Craftsy and ask your fellow crafters for ideas or advice.

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What are Craftsy challenges?

Challenges are a fun way for the Craftsy community to get recognition and win prizes for sharing projects. Keep your eye out for the latest challenge and join in on the fun.

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Technical Stuff

Are there any system requirements to use Craftsy?

Yes, but the good news is you likely have everything you need. Craftsy is best when used on a computer manufactured in the past couple of years with a good broadband Internet connection (not dial-up). We also highly recommend using the latest version of Firefox, Safari or Chrome as your Internet Browser, though recent versions of Internet Explorer will work as well. The recommended screen resolution is 1024×768 or larger.

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Can I access Craftsy from any computer?

Yep, you can access Craftsy from any computer connected to the Internet. All you need to do is open the Internet Browser on the computer (Internet Explorer, Firefox, Chrome, Safari, etc…) and go to http://www.craftsy.com. If you have already signed up for Craftsy, you will be able to login to your account from any computer.

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Can I access Craftsy from my mobile device?

Yes, you can access Craftsy from any mobile device connected to the Internet. We think the Craftsy experience is better enjoyed on a tablet or a computer rather than a phone, but you can enjoy the site from any device. If you have any issues watching courses from your iPad or tablet device, feel free to contact our support team for further troubleshooting help by emailing help@craftsy.com.

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